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Privacy Policy

Natural Mental Health Supplements Privacy Policy

This Privacy Policy discloses Natural Mental Health Supplements, LLC’s information practices for personal information of each visitor to and user of (“you” or a “User”) its Web site http://www.nmhsupplements.com (the “Site”).

The Information Natural Mental Health Supplements Collects

User-Provided Information: Natural Mental Health Supplements, LLC (“Natural Mental Health Supplements”) receives and stores any information you enter on our Site, or provide to Natural Mental Health Supplements in any other way, including but not limited to: Written correspondences, and email communication through email or the site..

Cookie Information: When you visit the Site, Natural Mental Health Supplements may send cookies—which is a small text file containing a string of alphanumeric characters—to your computer that uniquely identifies your browser. If you would like to refuse cookies or be notified when a cookie is sent, you can change your settings on your Web browser.

Log File Information: When you use the Site, Natural Mental Health Supplements’ servers will automatically record certain information that your Web browser sends pertaining to website visits. Server logs may include information including but not limited to: Your Web request, Internet Protocol (“IP”) address, type of browser, language of browser, URLS of referring and exit pages, the type of platform you are using, domain names, the number of pages you click on, the pages you land on, and the pages viewed. It will also send information on the amount of time you spend on particular pages and the cookies that uniquely identify your browser.

The Way Natural Mental Health Supplements Uses Information

By using the Site, you give permission for Natural Mental Health Supplements to use your e-mail address or other personally identifiable information to contact you regarding your interest in Natural Mental Health Supplements’ available products. You also give permission for Natural Mental Health Supplements to communicate with you regarding requested information on your behalf. You will have the ability to opt out of such these contact methods. Natural Mental Health Supplements may also use your e-mail address or other personally identifiable information for administrative purposes or and other non-marketing purposes. Natural Mental Health Supplements will uphold your personally identifiable information with the highest of confidentiality, however, email is not a guaranteed safe form of communication and there is always a risk that your information can be viewed or retrieved by others. We have gotten SSL certification in order to offer further protection but we cannot guarantee protection of your personal health information. With respect to this, but using the Site you are giving your permission for this means of communication with understanding of the possible risks.

Natural Mental Health Supplements aims to continually improve the consumer experience and will use your information to improve the quality and design of the Site. Natural Mental Health Supplements will not link log file information or IP addresses to persons’ personally identifiable information.

When Natural Mental Health Supplements Discloses Information

For the purpose of maintaining our services, and fulfilling your request or registration, Natural Mental Health Supplements is required to provide personally identifiable information and non-personally-identifiable information to our affiliates and contractors. Natural Mental Health Supplements requires that these secondary subsidiaries agree to use private personally identifiable information solely for this purpose.

Circumstances of which Natural Mental Health Supplements may release personally and/or non-personally identifiable information:

In legal proceedings and required by law.
In response to a court order, subpoena, or search warrant,
In good faith disclosure as is necessary to comply with state, federal, and international laws.
To enforce this Privacy Policy.
To enforce the legal and rights of Natural Mental Health Supplements.
In cases that are necessary to protect the safety, rights, or property of Natural Mental Health Supplements, its employees, or and subsidiaries.

International Users

If you are accessing the Natural Mental Health Site from the EU, Asia and/or any other region outside of the United States, be advised through your local laws and governing regulations before continuing to use the Natural Mental Health Site. Continued use indicates you are aware of and approve of transferring your personal information to the United States.

Links to Other Sites

Natural Mental Health Supplements is not responsible for privacy policies of any sites that are linked to the Site and Natural Mental Health Supplements is not liable for any recommendations or information on those other sites. Please consult the respective privacy policies associated with outside sites for more information on their privacy policies and practices. Natural Mental Health Supplements’ privacy policy does not apply to, nor can Natural Mental Health Supplements control the activities of other Web sites.

In the Event of Merger, Sale, or Bankruptcy

If Natural Mental Health Supplements is acquired by a third party or merges with another company, you understand and agree that Natural Mental Health Supplements may transfer your personal information according to the rules and governances of that transition. In the unlikely event of Natural Mental Health Supplements bankruptcy, insolvency, receivership, reorganization, etc. Natural Mental Health Supplements will not be able to control the method by which your personal information is treated/ transferred/ and/or used.

Changes and updates to this Privacy Policy

It is your responsibility through continued use of this site to be aware that this Privacy Policy will be periodically revised, and you will be liable for understanding these revisions. Your continued use of the Site constitutes your agreement to this Privacy Policy as well as any future revisions.

Updating, changing, or deleting your Information

If you want to update your personal information or delete your personal information from Natural Mental Health Supplements’ systems, please send an e-mail to customerservice@nmhsupplements.com. Due to high volume, please give our administrative office up to 1 business week to get back to you.

Contact Information

Please contact Natural Mental Health Supplements at info@nmhsupplements.com with questions and/or comments about this Privacy Policy.

SHOP POLICIES

Monthly Subscription Policy

Sign Up for Natural Mental Health Supplements Monthly Delivery

Never Run Out of Your Supplements Again – Save 10%, Save Time, AND Get Free Shipping!

Sign up for our Monthly Delivery program, and you’ll get your favorite products delivered right to your door, and on the schedule of your choosing. It’s as easy as 1-2-3: Just select the products you want, decide on the shipping schedule, and login to your account at NMHSupplements.com/shop. Your first order will arrive in just a few days!

Why Should I Join?

You can join our Monthly Delivery program and get your favorite products easily and at a discount to you! For as long as you maintain an active Monthly Delivery order, you will receive all of the following benefits:

A fast and hassle-free way to get your favorite products – just order once and you’re set!

A 10% discount on every order: Members automatically get 10% off the regular order price on every Monthly Delivery shipment.

Special member offers: You’ll receive custom offers especially for members, throughout the year.

No Risk/No Fees–JUST SAVINGS! Ability to make changes to your order any time: Members can call our customer service number (623) 355-2533) to make changes to their orders anytime. Or e-mail us at: customerservice@nmhsupplements.com

How to Join

Signing up is easy: Email us at: customerservice@nmhsupplements.com, or call us at (623) 335-2533. You will be billed for and will receive your first shipment promptly. Subsequent months will be billed on the first of every month and shipment will be made within 48 hours.  Members can cancel at any time, simply call our customer service number (623) 335-2533) Or e-mail us at: customerservice@nmhsupplements.com

You can change your shipment frequency, payment method, shipping method, shipping address, billing address, order quantity, size, product, etc. You can also delay or cancel your next shipment at any time before the shipment has been sent, as well as cancel your Monthly Delivery program. Simply log into the Customer Portal, email us at customerservice@nmhsupplements.com,  or call us at (623) 335-2533.

Shipping Details

Monthly Delivery orders enjoy the same FREE Shipping available on all purchases of Natural Mental Health Supplements products (shipping policies).

Other Promotions

Other promotions are not valid with the Monthly Delivery program as it already includes a special discounted price.

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NMHS Purchase, Returns, and Exchange Policies

Satisfaction Guarantee

We’re confident that you’ll be delighted with your Natural Mental Health Supplements purchase. Natural Mental Health Supplements Absolute Satisfaction Guarantee means that if you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It’s that simple.

How to Return an Item

You are required to complete an electronic form explaining the reason for return.

Click here for the return form.

Please return items as soon as possible. (You will not receive a refund without NMHS first receiving the unwanted product).

Enclose a packing slip in the carton and wrap the package securely.

Your packing slip will be a print off of the electronic form you filed.

Send it to the return address below:

Natural Mental Health Supplements (Return Address)
Natural Mental Health Supplements LLC
PO BOX 80787
Phoenix, AZ 85060

Please complete the required form here.

Questions? Contact us via email customerservice@nmhsupplements.com

For your protection, please utilize UPS, or Fedex for shipment.

A credit for the price of the item including applicable taxes will be applied to your credit card. Unless there is an error by Natural Mental Health Supplements, shipping and handling charges will not be refunded. You are responsible for the shipping & handling charges for shipment of the bottle/ product back to Natural Mental Health Supplements.

Limitations

Each purchaser will receive up to 1 (one) refund per product (not including return shipping and handling costs) if they are unsatisfied with the product and for any reason (excepting the exchange of a defective product– see details below). Once the product has been returned to NMHS and has been received by NMHS, the original purchase price including taxes will be refunded to the purchaser. If a purchaser who has already received a full refund for a product chooses then to buy the same product in the future, they will no longer eligible for a refund and no return options for lack of satisfaction will be issued. Everyone qualifies for an exchange as a result of a product defect (see below).

Exchanges as a result of a defect.

Exchanges: If a bottle is damaged in shipping or found to be defective, in order to receive a refund, you will be required to send the bottle back to NMHS (you will be reimbursed for standard shipping costs), and a new bottle will be sent to you upon receipt. Natural Mental Health Supplements will credit your account with a reimbursement of standard shipping costs upon receiving a receipt.

Limitations

Returns will only be accepted on the first item purchased unless it is for a defect in packaging. In the case of a packaging defect, the entire product must be returned and is eligible only for a replacement, not a refund.

We will notify you via e-mail when the return has been processed.

Questions?

If you have questions about your return or exchange, please contact us customerservice@nmhsupplements.com.

Remember: Be sure to include the information in your electronic return or exchange form in your packing slip with your correspondence.

Shipping Information

Shipping & Handling Charges

Orders are shipped exclusively via U.S. Postal Service Priority Mail.

We want you to experience health and happiness! So Natural Mental Health Supplements is offering

FREE Standard Delivery on ALL ORDERS.

For now, enjoy free shipping on ALL PURCHASES!

*The policy may be reviewed and changed at any time. At the time it is changed, it will be reflected in the NMHS Shop.

Product Availability

Most in-stock orders will ship by the next business day; however please allow up to 2 (two) business days for us to ship your order. If this is not possible for some reason, we will notify you immediately. The total time to receive your package is dependent upon the USPS and proximity to the shipping location. For domestic orders, shipping time will generally be 3-6 business days, depending on where you live. This means your total delivery time will be 1-2 business days for packing + 3-6 business days (transit time), for a total of 4-8 business days from the time you place your order.

Delivery Options

Standard Delivery (4-8 Business Days)

Most orders will be delivered within 4-6 business days after being ordered; however, please allow up to 8 business days for delivery. Signature may be required for delivery. Additional charges apply for Alaska and Hawaii. Standard Delivery is NOT available for P.O. Boxes (except for Alaska and Hawaii), APO/FPO and international addresses, or for delivery on Saturdays or Sundays.

NOTE 1: Heavy Orders (Orders Over 20 pounds) shipped to Alaska and Hawaii may require an overweight surcharge IN ADDITION to the regular $8.00 surcharge. We will contact you prior to shipping if any additional surcharge is required. (This surcharge is being waived through March 2017)

Shipping to P.O. Boxes, APO/FPO and International Addresses

Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.

Tracking Your Package

We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account. Note: USPS priority shipping gives a tracking number to each and every package.

Returns:

*Free Shipping Does not apply to Returns, but it does apply to Exchanges (see policies)

NMHS Shop

Security Guarantee

Safe, Secure, and Easy Ordering

We want you to feel comfortable and secure in shopping with us. That’s why we’ve teamed up with COMODO, a company dedicated to safe and secure shopping transactions on the Internet and web security. Your order information is transmitted to Natural Mental Health Supplements LLC via WooCommerce and is protected by COMODO’s Secure Sockets Layer (SSL), the same standard used by banks and brokerage houses to conduct business over the Internet. When used with a compatible browser, such as Microsoft Internet Explorer, Mozilla FireFox, and Apple Safari, SSL encrypts your data so it can’t be read by anyone else as it travels across the Internet.

Natural Mental Health Supplements Safe Shopping

Every purchase you make at NMHSupplements.com will be safe and secure.

All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption to protect your personal information as it travels across the Internet.

What You Can Do to Protect Yourself

To ensure you’re getting the best protection available, using the latest version of your browser software and downloading security updates as they become available.

When you’ve finished shopping on our website and begin the checkout process, you will move into the secure area of the NMHSupplements.com shopping site. A warning window may pop up to notify you that you are entering this “safe” area. Once you’ve entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear on the bottom bar of your browser window to notify you of this change. You will remain in this secure zone for the entire checkout process. In addition, you may consult the rules established by your browser to learn about other possible features that indicate that you are on a secure Internet page.

We value your business and any concerns you have are important to us. If you have further questions about our Safe Shopping Guarantee, please contact us.

 

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